2023 Winners

2023 winners and shortlist


Innovation of the Year

• Trough-Tec Systems - Green Trough Walkway System

• Life-saving geofencing technology - from Tended - Highly Commended

• Network Rail’s ‘Flow’ Footbridge - WINNER

• Accessibility Innovations – TransPennine Express

• Cost Efficient Electrification – Network Rail - Highly Commended

• Embankment Stabilisation using Geopolymer Injection - Geobear - Highly Commended

• Trainline & Rail Delivery Group’s sTickets - the secure mobile-based digital season ticket

• Network Rail’s Panoptic Bridge Management


Infrastructure Achievement of the Year

• Barhale’s Finsbury Park - Access for All - Highly Commended

• Negative Short Circuit Devices - BAM Nuttall

• AmcoGiffen, Network Rail & Scotland's Railway – the Argyle Line Improvement Works

• Network Rail’s Liverpool Central High Neck Tunnel Repairs - WINNER

• The Flow Footbridge, Network Rail

• Buckingham Group Contracting and Nexus, for Metro Flow - Highly Commended


Outstanding Teamwork

• Network Rail’s Victoria Resignalling

• Transport for Wales’ Operational Readiness Team - Highly Commended

• Petteril Bridge Derailment route reopening - Network Rail

• Merseryrail’s New 777 train fleet - Highly Commended

• Commonwealth Games Rail Travel, West Midlands Grand Railway Collaboration

• Eastern Asset Maintenance Response Team - AmcoGiffen & Network Rail - WINNER


Freight & Logistics Achievement of the Year

• Railfreight Consulting - Enabling longer freight trains

• Porterbrook’s new FEA-G and JNA-X Wagons

• Highland Spring Group - Blackford Rail Freight Facility - WINNER

• VTG Rail UK’s New hopper wagons serving Mendip Rail

• GB Railfreight’s HS2 project - Highly Commended


Major Project of the Year

• Alstom’ Systemwide Crossrail Main Works Project

• Network Rail - Victoria Resignalling - Highly Commended

• Buckingham Group and Nexus for Metro Flow - WINNER

• Lumo’s launch


Environmental Excellence 

• BAM Nuttall’s SMD Framework - WINNER

• Siemens Mobility - Accelerating our net zero journey in Goole

• South Western Railway - A better future

• Colas Rail’s Energy Efficient Heat Mats - Highly Commended

• Network Rail, River Eden Scour Protection - Highly Commended


Safety Achievement of the Year

• Hull Trains - Reducing Incidents

• Colas Rail UK’s Fair Culture Tool - Highly Commended

• Porterbrook, Safer Switches and Crossings - WINNER

• Network Rail’s Electrical Safety Step Up


Fleet Achievement of the Year

• Lumo and Hull Trains for the Hitachi AT300

• Project Aurora from Porterbrook - JOINT WINNER

• Avanti West Coast’s Pendolino Fleet Refurbishment - JOINT WINNER

• Merseyrail’s New 777 train fleet


Customer Service Excellence 

• Nexus’s Tyne & Wear Metro Employees - for the Great North Run - Highly Commended

• Southeastern Railway for Customer Information - WINNER

• East Midlands Railway’s Nottingham customer experience improvements - Highly Commended

• West Midlands Trains’ Commonwealth Games delivery

• LNER’s London King’s Cross Family Lounge


Great Place to Work 

• Southeastern - WINNER

• Lumo

• Kier

• Atkins - Highly Commended

• West Midlands Trains

• GB Railfreight - Highly Commended


Outstanding Contribution to Society

• West Midlands Trains - Commitment to communities - Highly Commended

• Porterbrook – for Second life to rolling stock in local communities

• BAM Nuttall - Creating social value and enhancing lives

• Costain Skanska - Supporting the homeless

• Hampshire Community Rail Partnership - South Western Railway - WINNER

• Siemens Mobility - At the heart of the community in Goole - Highly Commended


Small Station of the Year

• Okehampton - GWR - WINNER

• Etchingham - Southeastern - Highly Commended

• Aberdour - Scotrail

• Sandwich - Southeastern

• Henley-in-Arden - West Midlands Trains

• Lowestoft - Greater Anglia - Highly Commended


Medium Station of the Year

• Nuneaton - West Midlands Trains - Highly Commended

• Johnstone - Scotrail

• Terminal 5 - Heathrow Express

• Barnham - Southern - Highly Commended

• Paisley Gilmour Street - Scotrail

• Staines - South Western Railway - WINNER


Large Station of the Year

• Northampton - West Midlands Trains

• Aberdeen - Scotrail

• Derby - East Midlands Railway - WINNER

• Manchester Victoria - Northern - Highly Commended

• Birmingham International - Avanti West Coast - Highly Commended

• Ashford International - Southeastern


Major Station of the Year

• London Bridge - Network Rail - Highly Commended

• Reading - Network Rail

• London King's Cross - Network Rail

• Glasgow Central - Network Rail - WINNER

• London St Pancras International - HS1

• Glasgow Queen Street - Scotrail - Highly Commended


Passenger Operator of the Year

• Merseyrail

• Greater Anglia - Highly Commended

• Arriva Rail London

• MTR Elizabeth Line - WINNER

• Lumo


Outstanding Personal Contribution (Frontline) 

• Mark Barron, Southeastern Conductor - Highly Commended

• Samprass Wanliss, Platform/Gateline for Southeastern

• Ian Watson, TPE Driver - Highly Commended

• Laura Warwick, Team Leader, Avanti West Coast

• Paul Myers, Southeastern Driver

• Patrick Palmer, Platform Assist for SouthEastern

• Stuart Young, Rail Enforcement Officer, GTR

• Monika Stepien, Customer Service Assistant, LNER

• Jason Wilds, South Western Railway Driver

• Azaz Khan, Station Assistant for Arriva Rail London - WINNER

• Ray McDonagh, Station Assistant at Arriva Rail London - WINNER

• Bryant Latham, Network Rail Engineering Specialist

• Nicky Aitkenhead, Platform Staff, Southeastern

• Lewis Tait and Matt Mannery, Network Rail


Outstanding Personal Contribution (Management)

• Rachel Turner, Head of New Trains, East Midlands Railway - Highly Commended

• Rose Rees, Head of Engagement & Skills, Midland Metro Alliance

• Zoe Sookun, Project Manager, Network Rail

• Teresa Pearson, South Western Railway Station Manager

• Sara Turner, Govia Thameslink Railway Area Station Manager

• Sarah Higgins, Head of Drivers, West Midlands Trains - Highly Commended

• Lee Woolcott-Ellis, Mental Health Lead Manager at Southeastern - WINNER

• Jon Jarrett, Head of Infrastructure, MTR Elizabeth Line

• Mike Hoptroff, Head of Planning Access & Timetable Strategy, West Midlands Trains 

• Paul O’Nions, TPE’s Customer Service Supervisor

• Nina McGovern, Customer Service Ops Manager, Govia Thameslink Railway

• Jonathan Glass, Scotrail, Station Team Manager

• Chris Fuoco, Programme Director, Local Railways, Network Rail

• Luke Burgess, Senior Stations Ops Manager, South Western Railway 

• Derek Hamilton, Network Rail’s Engineering Expert


Outstanding Personal Contribution (Senior Management)

Dyan Perry OBE, CEO, HS1 - WINNER